Project Coordinator

Job Location: London / Ingersoll

Shift: All Shifts

Wage: Wages to be discussed during interview process


  • Valid Driver’s License and vehicle insurance as some local travel is required
  • Viable international passport is an asset
  • Advanced communication skills, both verbally and written with strong computer skills
  • Self-motivated, effective problem solving, strong organization and time management skills
  • Flexibility to meet customer service demands
  • Familiar with all ISO standards
  • Grade 12 diploma/ GED, Post- secondary education preferred
  • No criminal record for which a pardon has not been granted
  • Successful completion of Aptitude test and company medical
  • Information seeking skills’ to identify new sales opportunities

General Responsibility

  • Adheres to the spirit of the Health and Safety program ensuring 100% compliance to all rules and regulations, including those set out in Section 27 of the OHSA. This includes but is not limited to ensuring proper work instructions, information sessions, worker training, appointing competent Supervisors and providing time to complete Workplace Inspections
  • Ensure a safe working environment for all personnel. Ensure incident investigations are conducted and substandard acts or conditions are corrected
  • Commend team members on job performance, including health and safety performance
  • Have a complete understanding of the CVP package
  • Practice 5S
  • Participate in daily data transfer to Customers
  • Oversee Shipping and Receiving as it relates to Customer requirements
  • Customer focused – solid understanding of customer service, best practices and strong attention to detail
  • Understand, comply with and enforce company policies
  • Strong organization skills; multi-tasking, high-paced environment (JIT), 24 hour 3 shift operation
  • Foster an atmosphere of continuous improvements and proactively looking for ways to improve processes/ procedures, morale and company goals
  • Deliver exceptional Customer Service- driven to help Customers meet needs or resolve problems and fostering a great working relationship
  • Retain strong knowledge of TFT’s services and benefits and convey the information to the customer
  • Have a complete understanding of all company policies and procedures and lead by example
  • Manage team to ensure overall performance and development of entire team
  • Participates in all training requirements as it relates to all team members, for both on the job or Health and Safety Training
  • Ensure orientations and proper training is received by all Team Members
  • Promote a positive work culture and team atmosphere
  • Liaise with Company Customer Representative

Direct Responsibilities

  • Responsible for Performance Appraisals for Supervisors and ensuring their Supervisors complete Performance Reviews for Lead Inspectors and Inspectors in a timely manner
  • Responsible to meet all KPIs outlined in divisional Scorecard
  • Foster an atmosphere of continuous improvements and proactively looking for ways to improve processes
  • Assess development needs and coordinate training as required
  • Identify, follow up and track new business opportunities
  • Participate in the hiring and orientation of new Team Members
  • Complete Layer Process Audits (LPA) as laid out in the schedule, root cause non-conformances and implement corrective action
  • Assist in organizing necessary travel plans for all off-site team members
  • Conduct audits of staffing regarding, Vantage, 5S, CVP to ensure efficiency, Health and Safety and Quality
  • Ensure Team Members adhere to all general rules and regulations
  • Provide and / or assist in the training of staff on the TFT Global “Best in Class” quality inspection services
  • Gather all new Customer information accurately/ efficiently and log into Vantage
  • Review and approve all sort activities in Vantage
  • Perform time studies and generate Quotes for customers
  • Procurement of tools and supplies related directly to work assignments
  • Ensure correct Customer / contract information is provided to the appropriate department as it relates to billing. This includes all authorizations and obtaining Customer PO’s
  • Management of Supervisors, Team Leaders and Inspectors as it related to discipline and adherence to general rules and regulations

Physical Responsibilities

  • May be required to repeatedly lift, push or pull up to 50 lbs unassisted
  • May be required to lift between 50-75 lbs assisted
  • Frequent use of hands, lifting, bending, stooping, twisting, standing and reaching may occur
  • There may be some stepping up, stepping down and carrying

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